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 Frequently Asked Questions
What is the infant (or child) to caregiver ratio? A: Age of the child: Minimum Ratio of Staff to Children Two weeks to two years One to every 4 children Two years One to every 6 children Three years One to every 8 children Four years One to every 12 children Five years to ten years One to every 15 children Ten years and over One to every 20 children. Back to TopHave all staff and caregivers submitted to background and criminal checks? A: Yes. Each employee personnel record has a copy of Form 595-1396 DHS Criminal History Record Check, Form B completed and forwarded to the Department of Human Services, Child Care Licensing Support before the start of employment. The Department initiates the required child abuse registry check upon receipt of the DHS Criminal History Record Check. Back to TopDoes everyone on the staff know first aid and CPR (and if applicable, infant CPR)? A: There is at least one staff person on duty in the Center and outdoor play area when children are present and present on field trips over the age of 18 and holds a current certification in first aid and cardiopulmonary resuscitation (CPR). Back to TopIs the Center required to submit to regular health, fire and safety checks? A: The Department of Human Services makes periodic inspections to ensure compliance with licensing requirements. The inspections are conducted by the child care consultant and may be in the form of announced and unannounced visits. The child care consultant conducts at least one unannounced visit each year. The Department of Public Health makes periodic inspections to ensure compliance with health-related licensing requirements. Public health officials conduct periodic audits of immunization records to ensure compliance. Inspections by the state fire marshal or a designee is conducted at any time without prior notice. Inspections can occur on a random basis. Emergency instructions, telephone numbers, and diagrams for fire and tornado are visibly posted by all program and outdoor exits. Emergency plan procedures are practiced and documented at least once a month for fire and for tornado. Back to TopWhat is the policy on discipline of my child? A: Basic rules of safety and conduct are followed. Parents will be informed by phone and through parent conferences if their child continually displays poor behavior. General discipline techniques involve positive reinforcement of good behavior and careful explanation of behavior that is unacceptable. An activity will be denied for repeated poor behavior and the child will be directed to an alternative activity. If a child continues to cause disruption or does not follow rules, she/he will have one (1) minute/year time out per disruption. “Time Outs” meaning time away from the other children though in the presence of the day caregiver. Back to TopA: For each child under two years of age, the Center completes a daily written record. At the end of the child’s day at the Center, the daily written record is provided to the parent or the person who removes the child from the Center. The daily written record contains time periods in which the child has slept, the amount of food consumed and the times the child has eaten, the time of and any irregularities in the child’s elimination patterns, the general disposition of the child and a general summary of the activities in which the child participated. For children older than two years of age the Center staff and parents share information both verbally and in writing to ensure the continuity of care. The Center also has a written curriculum that uses developmentally appropriate practices and a written program of activities planned according to the developmental level of the child posted visible to the parents located on the “Focus of the Week” bulletin boards. Back to TopA: Incidents involving a child, including minor injuries, minor changes in health status, or behavioral concerns are reported to the parent on the day of the incident. Incidents resulting in and injury to a child is reported to the parent on the day of the incident. Incidents resulting in a serious injury to a child or significant change in health status is reported to the parent immediately. A written report is provided to the parent or person authorized to remove the child from the Center. The staff member who observed the incident will prepare the written report and a copy is retained in the child’s file. If the parent cannot be reached, the Center will contact the name of the person designated on the registration form by the parent. A: Children three years of age and older are allowed on outings off site. Parents are notified prior to the field trip and have the option to say, “No”. The Center has three vehicles with proper child restraint systems. Children 3 years of age through 5 years of age are in a child restraint system and children 6 years of age through 10 years of age are secured in a seat belt. Children under the age of 12 are never located in the front seating section of the vehicle. Drivers of the Center’s vehicles posses valid driver’s license. Field trip emergency numbers for each child are located in each van. When seven or more children over the age of three are being transported in one vehicle, at least two adult staff are present. Only one adult is required when the Center is transporting children, with parent authorization for the sole purpose of transporting children to and from school. Back to TopAre there key holidays or dates that the Center closes? A: The Center is closed on the following dates:
If the holiday falls on a Sunday then the following Monday the Center will be closed. If the holiday falls on a Saturday then the Center will be closed on the Friday, the day before. Back to TopWhat are your operating hours? A: Monday through Friday, 6:00 am – 5:30 pm. A: Six (6) weeks through twelve (12) years of age. Back to TopAre you licensed? If so, for how long? A: Yes. Licensed for 167 children, renewed annually. Back to TopHow long have you been in business? A: The Nannies Unlimited Child Center and Preschool Inc. has been in business since 1997. Back to TopA: You must pay for the full week even if your child is on vacation. The Center charges by the week, regardless of the number of days your child attends. Back to TopA: You must pay for the full week even if your child misses a day whether it is due to illness, or they are just not attending that week. The Center charges by the week, if your child attends one day or five days you will be charged for the entire week. Back to TopDoes the Center provide receipts for income tax credits? A: End of the year invoices will be completed for all children for income tax credits. Back to TopA: Payment is due every Monday morning unless other arrangements have been made in advance. Outstanding balances shall never exceed one week of daycare fees. Can I visit my child during the day? A: Yes. Parents are afforded unlimited access to their children and to the staff caring for your child during the Center’s hours of operation, unless parental contact is prohibited by court order. When could I (we) tour the center? A: Tours are conducted by appointment only. Please feel free to contact us either by email or by phone (515) 264-8288 ask for Ms. Cynthia. How do we know when our child has been exposed to communicable diseases? A: Notices are posted when a child in the Center has been exposed to a communicable disease. The posting includes the communicable disease, symptoms, and a period of communicability and is posted at the main entrance to the Center. Will you administer medication to my child if they should need it? A: Yes, the Center will administer medication. However, the Center will be provided accurate and precise information regarding a child’s need for medication before it is administering any medication. All medications shall be stored in their original containers with accompanying physician or pharmacist’s directions and the label intact. Nonprescription medications shall be labeled with the child’s name. For every day an authorization for medication is in effect and the child is in attendance, there will be a notation of administration including the name of the medication, date, time, dosage given or applied, and the initials of the person administering the medication or the reason the medication was not given. In the case of medications that are administered on an ongoing, long-term basis, authorization shall be obtained for a period not to exceed the duration of the prescription. Does the Center have first aid supplies available? A: The Center ensures that a clearly labeled first-aid kit is available and easily accessible to the staff at all times whether the children are in the Center, in the outdoor play area, or on field trips. The kits have sufficient supplies to address first aid related to minor injuries.
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Copyright 2009. The Nannies Unlimited Child Center & Preschool, Inc. all rights Reserved. |
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