News & Events
Are you licensed? If so, for how long?
How long have you been in business?
What are your operating hours?
What ages do you accept?
What is the infant (or child) to caregiver ratio?
When could I (we) tour the center?
What is your vacation policy?
Are there key holidays or dates that the Center closes?
Do you charge for sick days?
When are the fees due?
Have all staff and caregivers submitted to background and criminal checks?
Does the Center have first aid supplies available?
Does everyone on the staff know first aid and CPR (and if applicable, infant CPR)?
Will you administer medication to my child if they should need it?
Is the Center required to submit to regular health, fire and safety checks?
What is the policy on discipline of my child?
Will you let me know if my child has a bad day? Will I be able to find out at the end of the day what happened all through the day?
What is the policy when a child is hurt or falls ill? Will you be called? What if they can't reach me?
Do you ever take the children on outings off site? Will I be notified first and have the option to say no? What about car seats, seat belts, extra supervision?
Can I visit my child during the day?
How do we know when our child has been exposed to communicable diseases?
Does the Center provide receipts for income tax credits?
Can we use your staff for babysitting outside of the Center's hours of business?
What are the policies regarding closures that create an unsafe situation for the children during regularly hours of business?